
SmartTote™
Frequently Asked Questions
FAQ
What’s the capacity?
SmartTote™ can carry up to 35 L — the equivalent of 10+ regular grocery bags — without tearing or losing shape. Its reinforced stitching and Oxford fabric make it extra strong for heavy loads like bottles, fruits, and pantry items.
Is it waterproof or easy to clean?
Yes! SmartTote™ is made from high-quality Oxford fabric with a waterproof coating, so it resists spills and wipes clean easily. Just use a damp cloth — no washing machine needed.
How do I use it at the store?
Simply lay it flat in your shopping cart or at checkout, load your items, and pull the handles to close it in seconds. It saves time, avoids clutter, and replaces all your plastic bags.
Is it foldable or easy to store?
Absolutely. SmartTote™ folds completely flat and fits perfectly in your car trunk, kitchen drawer, or backpack — always ready for your next grocery run.
What if I’m not satisfied with my purchase?
No worries — you’re protected by our 90-Day Guarantee. If SmartTote™ doesn’t make your shopping easier or you’re not fully happy with it, just email us at eztoteusa@outlook.com, and we’ll make it right.
How fast is shipping?
We process orders within 24-48 hours and deliver them within 5-10 days depending on your location, with tracked shipment included for your convenience.
How do I get in contact?
You can message support by clicking the "Contact Us" section on our store.